Privacy Policy

Privacy Policy

1. Introduction

At Normal Brand, LLC , d/b/a The Normal Brand (“us”, “we”, “our” or the “Company”), we respect your privacy and are committed to protecting it through our compliance with this Policy.

This Privacy Policy (“Policy”) describes the types of information we may collect from you or that you may provide when you visit the website thenormalbrand.com (our “Website”) or otherwise interact with us, whether online or in person, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect:

• On this Website.
• In email, text, and other electronic messages between you and this Website.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Policy.
• Offline or through any other means.

This Policy does not apply to information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website. Further, this Policy does not apply to any Personal Data collected from or about any of our employees.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website, purchase our goods, services or digital products, provide us with your Personal Data, or otherwise interact with us.

By accessing or using this Website, providing us with Personal Data, purchasing our goods, services, or digital products, or otherwise interacting with us, you agree to this Policy. This Policy may change from time to time (see the Changes to Our Privacy Policy section below). Your continued use of this Website, our goods, services, or digital products, provision of your Personal Data, or other interactions with us after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

2. Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect Personal Data from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Data from a child under 13, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at thebear@thenormalbrand.com.

3. Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website and goods, services, and digital products and other individuals that interact with us. We collect information: (i) by which you may be personally identified, such as name, postal address, e-mail address, telephone number, personal preferences, credit card information, including billing address, or any other identifiers by which you may be contacted online or offline; (ii) that is about you but individually does not identify you, such as IP address or other online identifiers; and/or (iii) about your internet connection, the equipment you use to access our Website and usage details (collectively, “Personal Data”).

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
• From third parties, for example, our business partners.

Information You Provide to Us

The information we collect or receive may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering for an account on our Website or subscribing to receive communications from us. We may also ask you for information if you report a problem with our Website.
• Information you may provide by leaving a review on our Website, including any photos or videos included in your review.
• Preferences you indicate in your account with us, such as your preferred clothing sizes.
• Records and copies of your correspondence (including email addresses), if you contact us.
• Your responses to surveys that we might ask you to complete for research or feedback purposes.
• Details of transactions with you and of the fulfillment of your orders.
• Your search queries on the Website.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, such as browsing actions, time stamps, traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your device and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Some web browsers may transmit “do not track” signals. Web browsers may incorporate or activate these features differently, making it unclear if users have consciously activated them. As a result, at this time we do not take steps to respond to such signals.

The information we collect automatically helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website or use certain features of our Website.
• Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain products on the Website and verifying system and server integrity).

There are additional disclosures in the Special U.S. Privacy Information section below.  

Information We Receive from Third Parties

We may receive Personal Data about you from various third parties, including from:

• Another individual who purchases a gift or a gift card for you on our Website;
• Third-party analytics providers, such as Google;
• Data aggregators and co-ops;
• Third parties you may use to log in to our Website;
• Third-party service providers, such as technical, payment and delivery service providers and e-mail service providers.
• Third parties, including organizations (such as law enforcement agencies), associations and groups, who share data for the purposes of fraud prevention and detection and credit risk reduction.

If you provide us, or our service providers, with any Personal Data relating to other individuals, you represent that you have the authority to do so and acknowledge that it will be used in accordance with this Policy. If you believe that your Personal Data has been provided to us improperly, please contact us at thebear@thenormalbrand.com.

4. Third-Party Use of Cookies and Other Tracking Technologies

Certain third parties, including advertisers, ad networks and servers, content providers, and application providers, may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your Personal Data or they may collect information, including Personal Data, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see the Choices About How We Use and Disclose Your Information section below.

There are additional disclosures in the Special U.S. Privacy Information section below.  

5. How We Use Your Information

We use information that we collect or receive about you or that you provide to us, including any Personal Data:

• To present our Website and its contents to you.
• To provide you with information, goods, services, or digital products that you request from us.
• To fulfill any other purpose for which you provide it.
• As applicable, to create, maintain, customize, and secure your account with us.
• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
• To personalize your experience and to deliver content and product and service offerings relevant to your interests.
• To allow you to participate in interactive features on our Website.
• To process your requests, purchases, transactions, and payments and prevent transactional fraud.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any goods, services, or digital products we offer or provide though it.
• To communicate with you, including to send you our newsletters and other marketing communications about current and future products, programs and services, events, competitions, surveys and promotions held by us or hosted on our behalf. Such communications may be via e-mail, direct mail, and/or text messages, among other things.
• To help maintain the safety, security, and integrity of our services, products databases and other technology assets, and business.
• For testing, research, analysis, and product development, including to develop and improve our goods, services, and digital products.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by the Company about our users is among the assets transferred.
• In any other way we may describe when you provide the information.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• For any other purpose with your consent.

We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile or unsubscribe from these communications from using the unsubscribe mechanism contained within them. For more information, see the Choices About How We Use and Disclose Your Information Section below.

There are additional disclosures in the Special U.S. Privacy Information Section below.  

6. Disclosure of Your Information

We may disclose aggregated information, and information that does not identify any individual, without restriction.

We may disclose Personal Data that we collect or you provide as described in this Policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, agencies, consultants, and other third parties we use to support our business and to deliver and help us improve our products and services. For example, we may disclose your Personal Data with marketing agencies, database service providers, backup and disaster recovery service providers, email service providers and others, but only to maintain and improve our products and services. For further information on the recipients of your Personal Data, please contact us at thebear@thenormalbrand.com.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by the Company about our Website users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your Personal Data:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our Terms of Service, Refund Policy, and other policies and agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

There are additional disclosures in the Special U.S. Privacy Information Section below.  

7. Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the Personal Data you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly.
• Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our goods, service, or digital products, you can opt-out by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes, by sending us an email stating your request to thebear@thenormalbrand.com, or unsubscribing from these communications from using the unsubscribe mechanism contained within them. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

There are additional disclosures in the Special U.S. Privacy Information Section below.

8. Special U.S. Privacy Information

Certain U.S. state laws may provide you with additional rights regarding our use of your Personal Data.

As described more in this Policy, some of the Personal Data we collect information may constitute “personal information”, “personal data,” “sensitive personal information,” or “sensitive data” under these state laws. Any such “sensitive personal information” or “sensitive data” is referred to as “Sensitive Data” in this notice.

In particular, within the last twelve (12) months, we collected (whether directly, indirectly (e.g., by observing your actions on the Site) or from third parties) the categories of Personal Data, which constitute information subject to these state laws, listed in the table below. Any such collection has been for of the purposes included in the appropriate section of the How We Use Your Information Section above.

 

Personal Data Category	Examples	Disclosed for a Business Purpose	Sold or Shared for Cross-Context Behavioral Advertising
Identifiers	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.	Yes	Yes, sold and shared.
California Customer Records personal information	A name, signature, physical characteristics or description, address, telephone number, credit card number, debit card number, or other financial information.	Yes	Yes, name, address, and telephone number, may be sold and shared.
Protected classification characteristics under state or federal law	Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, or genetic information (including familial genetic information). Age is the only type of information collected of the foregoing examples.	Yes	No
Commercial information	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	Yes	Yes, sold and shared.
Biometric information	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.	No	N/A
Internet or other similar network activity	Browsing history, search history, or information on a consumer’s interaction with a website, application, or advertisement.	Yes	Yes, shared, but not sold.
Geolocation data	Physical location or movements. Does not include precise geolocation, which is Sensitive Data.	Yes	No.
Sensory data	Audio, electronic, visual, thermal, olfactory, or similar information.	No	N/A
Professional or employment-related information	Current or past job history or performance evaluations.	No	N/A
Non-public education information	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.	No	N/A
Inferences drawn from other personal information	Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	Yes	Yes, shared.

 

For the purposes of this Section, “Personal Data” does not include information specifically excluded from the scope of applicable data protection laws, such as certain publicly available information, deidentified or aggregated consumer information or health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

We do not collect any Sensitive Data of consumers.

 

We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or allowed by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you and provide requested products or services to you;
• Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them);or
• Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

We obtain the categories of Personal Data listed above from the following categories of sources:

• Directly from you. For example, from forms you complete or goods, services, or digital products you purchase.
• Indirectly from you. For example, from observing your actions on our Website.
• From third party sources, including information from commercially available sources.

We may disclose your Personal Data to a third party for a business purpose. When we disclose Personal Data for a business purpose, we enter into a contract that describes the purpose and requires the recipient to both keep that Personal Data confidential and not use it for any purpose except performing the contract. We disclosed this Personal Data for a business purpose to the following categories of third parties:

• email and other information technology service service providers;
• consumer relations, including consumer complaint response services; and
• legal representation, including with regard to prevention harm to our company, our goods, services, or digital products or a person or property (e.g., fraud prevention).

 

We may “sell” your Personal Data or “share” your Personal Data with third parties. As used herein, “sell” is used as defined in applicable law, which may include the exchange of Personal Data for monetary or other valuable consideration, and “share” refers to sharing for purposes of cross-context behavioral advertising or targeted advertising, as contemplated under applicable law. While we do not “sell” Personal Data in exchange for monetary consideration, some uses of Personal Data may constitute an exchange for “other valuable consideration.” Applicable law prohibits third parties who purchase or receive the Personal Data from reselling or resharing it unless you have received explicit notice and an opportunity to opt-out of further sales or sharing.

We sell and share your Personal Data for the purposes listed in the How We Use Your Information Section above.

We sell your Personal Data with the following categories of third parties:

• Data aggregators and co-ops.

We share your Personal Data with the following categories of third parties for cross-context behavioral advertising:

• Social media companies, like Meta, TikTok, Snapchat, and Pinterest.
• Internet cookie information recipients, like Google.

As applicable, certain state privacy laws provide their residents, respectively, with specific rights regarding their Personal Data.

1. Access to Specific Information and Data Portability Rights.  You may have the right to request that we disclose certain information to you about our collection and use of your Personal Data. Once we receive and verify your request (please see Subsection Exercising Access, Data Portability, Correction, and Deletion Rightsbelow for more information), we will disclose to you, as applicable:

• The categories of Personal Data we collected about you.
• The categories of sources for the Personal Data we collected about you.
• Our business or commercial purpose for collecting, selling, or sharing that Personal Data.
• The categories of third parties with whom we disclose that Personal Data.
• The specific pieces of Personal Data we collected about you (also called a data portability request).
• If we sold, shared, or disclosed your Personal Data for a business purpose, two separate lists disclosing:

• the Personal Data categories that we sold or shared and for each category identified, the categories of third parties to whom we sold or shared that particular category of Personal Data; and
• the Personal Data categories that we disclosed for a business purpose and for each category identified, the categories of third parties to whom we disclosed that particular category of Personal Data.

 

1. Correct Specific Information.  You may have the right to request that we correct inaccurate Personal Data about you. Once we receive and verify your request (please see Subsection Exercising Access, Data Portability, Correction, and Deletion Rightsbelow for more information), we will use commercially reasonable efforts to correct the information to comply with your request. Not all state privacy laws may afford this right to their residents.
2. Deletion Request Rights. You may have the right to request that we delete any of your Personal Data that we collected from you and retained, subject to certain exceptions. Once we receive and verify your request (please see Subsection Exercising Access, Data Portability, Correction, and Deletion Rights below for more information), we will delete (and direct our service providers to delete) your Personal Data from our records, unless an exception applies. In responding to your request, we will inform you whether or not we have complied with the request, and, if we have not complied, provide you with an explanation as to why.

 

We may deny your deletion request if retaining the information is necessary for us, or our service provider(s), to:

• Complete the transaction for which we collected the Personal Data or, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
• Help to safeguard the security and integrity of your Personal Data to the extent the use of your Personal Data is reasonably necessary and proportionate for those purposes.
• Debug products to identify and repair errors that impair existing intended functionality.
• Exercise free speech, ensure the right of another consumer to exercise his/her free speech rights or exercise another right provided for by law.
• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
• Comply with a legal obligation.

 

1. Personal Data Sales and Sharing Opt-Out and Opt-In Rights.

Pursuant to applicable law, you may have the right to direct us to not sell or share your Personal Data at any time (the “right to opt-out”). As used herein, “share” refers to sharing for purposes of cross-context behavioral advertising or targeted advertising, as contemplated under applicable law.

We do not have actual knowledge that we sell or share the Personal Data of consumers under 16 years of age. We will not sell or share the Personal Data of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to Personal Data sales or sharing may opt-out of future sales or sharing at any time.

To exercise the right to opt-out, you (or your authorized agent) may submit a request to us by visiting the following Internet Web page link:

Do Not Sell or Share My Personal Data

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize Personal Data sales or sharing. However, you may change your mind and opt back in to Personal Data sales at any time by contacting us via email at thebear@thenormalbrand.com.

You do not need to create an account with us to exercise your opt-out rights. We will only use Personal Data provided in an opt-out request to review and comply with the request.

 

If you wish to opt out of interest-based advertising not provided by us, please visit http://preferences-mgr.truste.com/ or http://optout.aboutads.info to manage your preferences. You may also delete your delete your history, clear your cache, and delete or manage cookies through the browser and device settings. Finally, you may opt out of advertising directly through the third party provider itself. For example, to opt out of ads you see through Meta/Facebook products, you can visit Facebook’s “Activity information from ad partners” section in the Ad Choices webpage through this link. Please note that you may continue to receive generic ads.

1. Exercising Access, Data Portability, Correction and Deletion Rights.  To exercise the access, data portability, correction, and deletion rights described above, please submit a consumer request to us through one of the following:

• Calling us at (800) 485-0702
• Emailing thebear@thenormalbrand.com
• By mail at The Normal Brand, Attn: Data Privacy Officer, 111 Westport Plaza Dr. (Suite 700), Saint Louis, MO, 63146

 

When you use a request method above, we may request certain information for verification purposes, such as your name, address, and e-mail address. We will use this information to verify this is a permitted request, such as by matching your name and address with information in our records. Depending on the type of request, we may require a certain number of data points to allow for verification.

 

Only you, or a person properly authorized to act on your behalf, may make a verifiable consumer request related to your Personal Data.

An authorized agent may make a request on your behalf using the request methods designated above. Additionally, if you use an authorized agent to submit a consumer request, we may require the authorized agent to provide proof that you gave the agent signed permission to submit the request. We may also require you to verify your own identity directly with us or directly confirm with us that you provided the authorized agent permission to submit the request.

 

The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Data or an authorized agent of such person.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Data if we cannot verify your identity or authority to make the request and confirm the Personal Data relates to you

Making a verifiable consumer request does not require you to create an account with us.

We will only use Personal Data provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

If we deny your request, you may have the right to appeal our decision. Further, if you appeal and your appeal is denied, you may the right to complain to your state’s attorney general. You may appeal your decision by emailing us at thebear@thenormalbrand.com or by mail at The Normal Brand, Attn: Data Privacy Officer, 111 Westport Plaza Dr. (Suite 700), Saint Louis, MO, 63146.

For instructions on exercising sale or sharing opt-out rights, see the Personal Data Sales and Sharing Opt-Out and Opt-In Rights Section.

 

1. Response Timing and Format.  In accordance with applicable law, we endeavor to respond to consumer requests within forty-five (45) days of its receipt. If we require more time (up to 45 additional days), we will inform you of the reason and extension period in writing. If you have an account with us, we may deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically.

The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Data that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

You may make a consumer request for access or data portability free of charge twice within a 12-month period. Additional requests may be subject to a fee. We may charge a fee to process or respond to your consumer request if it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

1. Non-Discrimination. We will not discriminate against you for exercising any of your rights. Unless permitted by applicable laws, in connection with you exercising your rights, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by applicable laws that can result in different prices, rates, or quality levels. Any legally-permitted financial incentive we offer will reasonably relate to your Personal Data’s value to us and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

1798. Other California Privacy Rights. California Civil Code Section § 1798.83 permits California residents to request certain information regarding our disclosure of personal data to third parties for their direct marketing purposes. To make these requests, please email us at thebear@thenormalbrand.com or contact us by mail at The Normal Brand, Attn: Data Privacy Officer, 111 Westport Plaza Dr. (Suite 700), Saint Louis, MO, 63146.

9. Data Security

We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we try to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Website. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

10. Information Received From Third Parties

If you choose to connect your account on our services to your account on another service, we may receive information from the other service. You may also choose to grant us access to your data from another service. You can stop sharing the information from the other service with us by removing our access to that other service.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about any third party’s policies or procedures, you should contact the responsible provider directly.

11. Mobile Messaging

View our full mobile messaging terms of service here, which are hereby incorporated by reference into this Policy. Text messaging originator opt-in data and consent will not be shared with any third parties.

The Website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

12. Other sites

Our Website may contain links to other sites, including those of our business partners. We are not responsible for the content or privacy and security practices and policies of these websites or any other sites that are linked to from our Website, or any damage to, or viruses that may infect your computer equipment or other property, or for any loss or corruption of data resulting from any third party website navigated to or accessed from links hosted on or contained in our Website. If you decide to access any website linked to in our Website, you do so entirely at your own risk. We do not guarantee that you will receive an alert when you leave our Website, and it is your responsibility to determine when you have left the Website. Any Personal Data you provide on linked pages or applications is provided directly to that third party and is subject to that third party’s privacy policy. We encourage you to learn about their privacy and security practices and policies before providing them with Personal Data.

13. Changes to Our Privacy Policy

It is our policy to post any changes we make to this Policy on this page. The date the Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

14. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Website: thenormalbrand.com/community/contact/

Email: thebear@thenormalbrand.com

Postal Address:

The Normal Brand

Attn: Data Privacy Officer

111 Westport Plaza Dr. (Suite 700)

Saint Louis, MO, 63146.

 

Effective Date: 11/6/2024

Last Reviewed on Date: 11/1/2024